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  1. DOSH
  2. Wallet and Account

Wallet and Account

Information about using your Dosh account to keep track of cash back, withdraw earned cash back, and more!

  • How do I change my phone number?
  • I made a cash back transaction. Why can't I transfer my funds?
  • What are the requirements to withdraw funds?
  • How do I navigate inside the Dosh app?
  • Why did my "present balance" change?
  • How do I create a Dosh account?
  • What is the difference between "present balance" and "available to transfer"?
  • What are the requirements to set up a Dosh account?
  • Why is there already money in my Dosh Wallet when I just enrolled?
  • What are the password requirements for creating an account?
  • How do I reset my password?
  • Why haven't I received cash back?
  • How do I login to my Dosh account?
  • How can I keep track of the cash back I’ve received?
  • How do I transfer funds from my Dosh wallet?
  • How do I verify my email?
  • Why can’t I delete my primary email address?
  • How do I delete my account?
  • How do I add a transfer account?
  • Why can’t I add my Venmo account?
  • How do I delete my bank, Venmo, or PayPal account?
  • Why can't I withdraw all of my "present balance"?
  • What is "Pending" cash back and how long does it take to receive it?
  • Why did my bank transfer fail?
  • Why did my PayPal transfer fail?
  • I accidentally transferred my funds to the wrong Venmo account.
  • I accidentally transferred my funds to the wrong bank account.
  • I accidentally transferred my funds to the wrong PayPal account.
  • What can I use my earned Dosh cash back for?
  • Can I send money from my Dosh Wallet to another person or to someone in a different country?
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