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  1. DOSH
  2. Wallet and Account

Wallet and Account

Information about using your Dosh account and Dosh wallet to keep track of cash back, withdraw earned cash back, and more!

  • Why did my "present balance" change?
  • How do I create a Dosh account?
  • What is the difference between present balance and available to withdraw?
  • What are the requirements to set up a Dosh account?
  • Why is there already money in my Dosh Wallet when I just enrolled?
  • What are the password requirements?
  • Why didn't I receive cash back from an Online Offer?
  • How do I reset my password?
  • Why didn't I receive cash back from a Nearby Offer?
  • How do I login to my Dosh account?
  • How do I navigate inside the Dosh app?
  • How can I keep track of the cash back I’ve received?
  • How do I transfer funds from my Dosh wallet?
  • How do I verify my email?
  • Why can't I withdraw my money?
  • How do I change my phone number?
  • I made a cash back transaction. Why can't I transfer my funds?
  • Why can’t I delete my primary email address?
  • How do I delete my account?
  • How do I add a transfer account?
  • Why can’t I add my Venmo account?
  • How do I delete my bank, Venmo, or PayPal account?
  • Why can't I withdraw all of my "present balance"?
  • What is "Pending" cash back and how long does it take to receive it?
  • Why did my bank transfer fail?
  • Why did my PayPal transfer fail?
  • I accidentally transferred the funds to the wrong Venmo account.
  • I accidentally transferred my funds to the wrong bank account.
  • I accidentally transferred the funds to the wrong PayPal account.
  • What can I use my accumulated Dosh for?
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