Wallet and Account
Information about using your Dosh account and Dosh wallet to keep track of cash back, withdraw earned cash back, and more!
- I made a cash back transaction. Why can't I transfer my funds?
- Why can't I withdraw my money?
- How do I navigate inside the Dosh app?
- Why didn't I receive cash back from an Online Offer?
- Why did my "present balance" change?
- How do I create a Dosh account?
- What is the difference between present balance and available to withdraw?
- What are the requirements to set up a Dosh account?
- Why is there already money in my Dosh Wallet when I just enrolled?
- What are the password requirements?
- How do I reset my password?
- Why didn't I receive cash back from a Nearby Offer?
- How do I login to my Dosh account?
- How can I keep track of the cash back I’ve received?
- How do I transfer funds from my Dosh wallet?
- How do I verify my email?
- How do I change my phone number?
- Why can’t I delete my primary email address?
- How do I delete my account?
- How do I add a transfer account?
- Why can’t I add my Venmo account?
- How do I delete my bank, Venmo, or PayPal account?
- Why can't I withdraw all of my "present balance"?
- What is "Pending" cash back and how long does it take to receive it?
- Why did my bank transfer fail?
- Why did my PayPal transfer fail?
- I accidentally transferred the funds to the wrong Venmo account.
- I accidentally transferred my funds to the wrong bank account.
- I accidentally transferred the funds to the wrong PayPal account.
- What can I use my accumulated Dosh for?