We recommend using your physical card when you shop so that you can earn automatic cash back. Unfortunately, virtual cards aren't able to be linked to your Dosh Account at this time. If you use a virtual card or wallet (such as Apple Pay) you may miss out on cash back, since our system will not always work with it.
Never fear- we will honor your transaction and credit any cash back manually, if you can show us that your linked card is connected to your virtual card/wallet. If your purchase receipt shows the last four digits of your virtual card, but you can show us that the virtual card used is associated with your card linked to Dosh, we can manually process the cash back.
Additionally, if the transaction shows on your linked card statement, you can provide your statement as proof of purchase. In most cases, this is acceptable and no other documentation is required. We'll always do our best to work with you to get your cash back!
Please note, any transactions with virtual cards will not automatically issue cash back - you'll have to submit receipts / statements and we'll do the cash back manually. Unfortunately, this is the only way we can validate that a linked card was used at the time of purchase. We appreciate your understanding of the situation.