We recommend using your physical credit or debit card when you shop at a participating Dosh merchant so that you can earn automatic cash back. Unfortunately, virtual cards aren't able to be linked to your Dosh account at this time. If you use a virtual card or wallet (such as Apple Pay or PayPal) you may miss out on cash back, since our system will not always work with it.
Never fear- we will honor your transaction and credit any cash back manually, if you can show us that your linked card is connected to your virtual card or wallet. If your purchase receipt shows the last four digits of your virtual card, but you can show us that the virtual card used is associated with a card linked to your Dosh account, we can manually process the cash back.
Additionally, if the transaction shows up on your linked credit card or bank statement, you can provide that to us as proof of purchase. In most cases, this is acceptable and no other documentation is required. We'll always do our best to work with you to get your cash back!
Please note, any transactions where a virtual card or wallet has been used as the method of payment will most likely not issue cash back automatically. Due to our terms and conditions, you must submit receipts or statements in order for us to manually process your missing cash back for any virtual wallet transactions. Unfortunately, this is the only way we can validate that a linked card was used at the time of purchase. We appreciate your understanding!
Have questions about linking a card? Contact our Dosh Support Team!