Although the Dosh application is free to download, there are costs associated with the creation and maintenance of your user account with us. Those costs are covered by the fees Dosh earns when you complete eligible transactions.
If your account becomes inactive for longer than 12 months, you will be debited a monthly Inactive Account Maintenance Fee of $4.99. This fee shall be assessed each consecutive month that the account remains inactive.
In order to avoid incurring these fees all you have to do is either make a transaction once every 365 days OR open the app at least once every 30 days. Account maintenance fees are only deducted from your Dosh wallet balance- you will never be directly charged any fees to your personal bank account or credit/debit cards. If your account balance is $0, it will remain $0.
Though not required, we will use best efforts to notify you prior to your account becoming inactive so that you can avoid the assessment of any fees. Please make sure the email address on your Dosh account is up to date so that you receive these notifications!
Dosh is one of the last cash back services to adopt this fee type. This fee reflects an industry standard seen across cash back services and can be found in their Terms of Service as well.
Have questions about maintenance fees? Contact our Dosh Support Team!