Your present balance in your Dosh Wallet may change if a qualifying transaction does not clear. This will result in a qualifying transaction going into an "unverified" state. A qualifying transaction will not clear if there has been an adjustment made to the order, or we did not receive a cleared status from your credit card network. The pending cashback amount will be removed from your present balance if the transaction does not clear, which will then reflect your accurate wallet balance.
You may submit a ticket to Dosh Support if you believe there has been an error with your Dosh Wallet
Please note: Pending cash back is not guaranteed if your qualifying transaction does not clear or a change in your purchase has been made.