Although our goal is to give you cash back automatically, sometimes it may take up to ten days for the cash back to appear in your wallet. In some cases, a qualifying credit card transaction may take longer to process than other ones. The best way to know if your purchase was recognized as a credit transaction is to look at the top or bottom of the receipt where it should either state credit or debit. Remember, some chip readers will read your credit card as debit, and there is no way around this.
If it states credit on the receipt, then please allow up to ten days for the cash back to appear. If it states debit on the receipt, then go ahead and send it to Dosh Support. We'll get you your cash back immediately. If it's been ten days from a credit card transaction and you still haven't received cash back, submit a ticket and send us your receipt. We assure you that we will give you your cash back for all qualifying transactions.