We care about giving you all the cash you deserve. To make sure we do this with the highest level of accuracy, all cash back deposits and withdrawals will go through a brief “pending” process.
Immediately after making a credit card transaction, you will receive a push notification showing that our system picked up your credit card transaction. Then, you will receive cash back after the transaction has been cleared. The cash back amount you have earned will be in a pending state until the transaction has been cleared by your bank. Please allow up to ten days to receive the cash back for any in-store transactions and up to 45 days for any online transactions.
*Please Note: Always remember to run your debit card as a credit card. If you input a pin the transaction goes directly to your bank instead of the credit card processors we're integrated with (Visa, MasterCard, and American Express).