We care about giving you all the cash back you deserve! To make sure we do this with the highest level of accuracy, all cash back deposits and withdrawals will go through a brief “pending” process.
Immediately after making a qualifying purchase with a linked card, you will receive a push notification showing that our system picked up your credit card transaction.
The cash back amount you have earned will be in a pending state until the transaction has been cleared by your credit card processor. Then, you will receive cash back after the qualifying transaction has been cleared. When this happens, you will no longer see "pending" in green underneath your cash back amount.
Please allow up to 30 days for any in-store purchases and up to 90 days for any mobile / online purchases to clear and move from Pending into Available to Withdraw.
Please Note: in some cases, the notification of your transaction may come a bit later, depending on the participating merchant, and the volume of transactions the credit card processors are experiencing.
Have a question about a transaction? Contact our Dosh Support Team here!