If you have received a message that your account has been suspended, this means that we have detected potentially fraudulent activity. If you can no longer access your account at all, then it may have been deactivated.
As a policy, once you have been suspended for a potential violation of our Terms of Service, all funds in your wallet will be returned to your account should you attempt to initiate a transfer to your bank, PayPal or Venmo accounts.
You may request a review of your account if you believe this decision was an error. You must submit a ticket in order for us to begin reviewing your account.
If it is determined that you have violated our Terms of Service, you will permanently be restricted from using Dosh. As a result, transfers currently in progress will be halted, and all funds that were previously available for transfer will be forfeited.
Receiving the message above? Please reach out to our Dosh Support Team!